top of page

Policies, Terms & Conditions 

Terms, Policies, and Conditions for Cassandra Gillens Arts and Gullah Art in De Woods

Welcome to Cassandra Gillens Art, your source for Gullah artwork inspired by the rich cultural heritage of the Gullah people. Before you engage with our website or make a purchase, please take a moment to review our terms, policies, and conditions outlined below:


Copyright and Ownership:
1.1. All artwork, images, and content displayed on Cassandra Gillens Art website are protected by copyright laws. Any unauthorized use, reproduction, or distribution of our artwork is strictly prohibited.
1.2. By purchasing artwork from Cassandra Gillens Art, you acknowledge that the ownership and copyright of the artwork remain with Cassandra Gillens. Reproduction or commercial use of the artwork without explicit permission is not permitted.


Product Information:
2.1. We strive to provide accurate and detailed information about our artwork, including dimensions, materials used, and any unique characteristics. However, please note that colors may vary slightly due to individual monitor settings and lighting conditions.
2.2. We reserve the right to modify or discontinue any artwork or product without prior notice. In the event that a product becomes unavailable after an order has been placed, we will notify you and provide suitable alternatives or a refund.


Orders and Payments:
3.1. Placing an order on Cassandra Gillens Art website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
3.2. All prices displayed on our website are in the currency specified and do not include applicable taxes, shipping, or handling charges unless otherwise stated.
3.3. Payments are processed securely through our chosen payment gateway. We accept major credit cards and other payment methods as specified during the checkout process.


Shipping and Delivery:
4.1. We ship artwork to the address provided during the checkout process. Please ensure the accuracy of your shipping details to avoid any delays or misdelivery.
4.2. Shipping costs and estimated delivery times will be calculated and displayed at the time of purchase. These may vary depending on the destination and the size or weight of the artwork.
4.3. Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.


Returns and Refunds:
5.1. Please refer to our Refund/Cancellation Policy, as outlined separately on our website, for information regarding returns, refunds, and damaged items.


Privacy and Data Protection:
6.1. We value your privacy and handle personal information in accordance with applicable data protection laws. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.


7.1. If you have any questions, concerns, or require further assistance, please contact us using the provided contact information on our website.

By accessing our website, making a purchase, or using our services, you agree to abide by these terms, policies, and conditions. We reserve the right to update or modify these terms as necessary, and any changes will be reflected on our website.

Thank you for choosing Cassandra Gillens Art. We hope you enjoy your Gullah artwork and have a wonderful experience exploring our collection.

Terms and Conditions 

These terms and conditions outline the rules and regulations for using our website and engaging with our services. By accessing or using our website, you accept and agree to be bound by these terms and conditions. If you disagree with any part of these terms, please refrain from using our website.


Intellectual Property:
1.1. All content, artwork, images, and materials on the Cassandra Gillens Art website are protected by copyright laws and intellectual property rights. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
1.2. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any artwork, images, or content obtained from our website without explicit permission from Cassandra Gillens.


Privacy and Data Protection:
2.1. Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use our website.
2.2. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.


Website Use:
3.1. You agree to use the Cassandra Gillens Art website only for lawful purposes and in a manner consistent with these terms and conditions.
3.2. You may not use our website in any way that could cause damage to the website, impair its functionality, or interfere with other users' access and enjoyment of the website.
3.3. Unauthorized use or accessing restricted areas of the website is strictly prohibited.


Third-Party Websites and Content:
4.1. Our website may contain links to third-party websites or display content from third parties. These links are provided for your convenience, but we have no control over the content or practices of these third-party websites.
4.2. We do not endorse or assume any responsibility for the accuracy or legality of the content on such third-party websites. Your use of third-party websites is at your own risk.


Limitation of Liability:
5.1. Cassandra Gillens Art and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or any products or services obtained through the website.
5.2. We make no warranties or representations about the accuracy, reliability, or completeness of the content on our website.


Changes to the Terms and Conditions:
6.1. We reserve the right to modify or update these terms and conditions at any time without prior notice.
6.2. Any changes to the terms and conditions will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the revised terms and conditions.


Governing Law and Jurisdiction:
7.1. These terms and conditions shall be governed by and construed in accordance with the laws of South Carolina, without regard to its conflict of law provisions.
7.2. Any disputes arising out of these terms and conditions or your use of the Cassandra Gillens Art website shall be subject to the exclusive jurisdiction of the courts in South Carolina.

If you have any questions or concerns regarding these terms and conditions, please contact us using the provided contact information on our website.

By using the Cassandra Gillens Art website, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for visiting Cassandra Gillens Art and enjoy your experience on our website.

Refund/Cancellation Policy

We strive to provide you with the best experience and highest quality products. Please review our refund and cancellation policy below:

1. Refund Policy: 
1.1. Original Artwork: All sales of original artwork are final. We do not accept returns or offer refunds unless the artwork arrives damaged.

1.2. Prints and Reproductions: If you are not completely satisfied with your print or reproduction, you may request a refund within 14 days of receiving the item. To be eligible for a refund, the item must be in its original condition, unused, and returned in the original packaging. The customer is responsible for any return shipping costs.

2. Damaged Items: 
2.1. In the unfortunate event that your artwork arrives damaged, please contact us within 48 hours of receiving the item. We may require photographic evidence of the damage. Once we assess the situation, we will determine the appropriate course of action, which may include a refund or replacement at our discretion.

3. Cancellation Policy: 
3.1. Original Artwork: Once an order for an original artwork is placed and payment is received, it cannot be canceled or modified.

3.2. Prints and Reproductions: If you wish to cancel your order for prints or reproductions, please notify us as soon as possible. If the order has not yet been shipped, we will cancel it and issue a refund. If the order has already been shipped, the refund will be processed as per the Refund Policy mentioned above.

4. Return Procedure: 
4.1. To initiate a refund or return, please contact us via email at with your order details and reason for the return. We will guide you through the process and provide any additional information required.

4.2. For returns, please ensure that the artwork is securely packaged to prevent any damage during transit. We recommend using a trackable shipping method to ensure the item reaches us safely.

Please note that the colors of artwork displayed on our website may vary slightly from the actual product due to differences in monitor settings and lighting conditions. We make every effort to provide accurate representations of the artwork.

By making a purchase from Cassandra Gillens Art and Gullah Art and De Woods, you agree to comply with the terms and conditions outlined in this Refund/Cancellation Policy.

If you have any questions or need further assistance, please do not hesitate to contact us. We value your satisfaction and will be happy to assist you.

Fulfillment/Shipping Policy 

We are committed to ensuring a seamless and efficient fulfillment and shipping process. Please review our fulfillment and shipping policy outlined below:


Order Processing:
1.1. Once your order is placed, we begin processing it promptly. Please allow 1-3 business days for order processing before shipment.
1.2. In the event of any delays or issues with your order, we will notify you via the contact information provided during checkout.


2.1. We take great care in packaging your artwork to ensure its safe arrival. Each artwork is protected with appropriate materials to prevent damage during transit.
2.2. In the case of framed artwork, we use secure packaging methods to safeguard the frame and glass.


Shipping Methods and Carriers:
3.1. We utilize reliable shipping carriers to deliver your artwork safely. The specific carrier will be determined based on the destination, size, and weight of the package.
3.2. We offer various shipping options during the checkout process, allowing you to select the most suitable option for your needs.
3.3. Estimated shipping times will be provided at the time of purchase, taking into account the destination and the shipping method selected.


Shipping Costs:
4.1. Shipping costs are calculated based on the destination, size, weight, and shipping method chosen.
4.2. The shipping cost will be clearly displayed during the checkout process before you finalize your order.


5.1. Once your order is shipped, we will provide you with a tracking number via email or any other preferred method of communication.
5.2. You can use the tracking number to monitor the progress of your shipment and receive real-time updates on its status.


International Shipping:
6.1. We offer international shipping to select destinations. Please note that customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
6.2. International shipping times may vary depending on the destination and customs clearance procedures. Please allow additional time for delivery.


Shipping Address:
7.1. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.


Delivery and Receipt:
8.1. It is important to inspect your artwork upon delivery. If you notice any damage to the package, please make a note with the delivery personnel and contact us immediately.
8.2. A signature may be required upon delivery for high-value or delicate items to ensure safe receipt.


Multiple Item Orders:
9.1. If you place an order for multiple items that require separate packaging or shipment, they may be shipped individually. In such cases, you will receive separate tracking numbers for each package.


If you have any questions or require further assistance regarding our fulfillment and shipping policy, please contact us using the provided contact information on our website.

Please note that this policy is subject to change, and any updates will be reflected on our website. Thank you for choosing Cassandra Gillens Art and Gullah Art in De Woods. We look forward to delivering your Gullah artwork with care and ensuring your satisfaction.

Privacy Policy 

At Cassandra Gillens Art and Gullah Art in De Woods, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.


Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you place an order or contact us.
1.2. Usage Information: We may collect non-personal information about how you interact with our website, including your IP address, browser type, device information, and browsing activities.


Use of Information:
2.1. We use the collected information to process your orders, provide customer support, and improve our website and services.
2.2. We may use your email address to send you order confirmations, updates, promotional offers, or other relevant communications. You can opt out of receiving promotional emails at any time.
2.3. We do not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent, except as required by law or to fulfill your orders.


Data Security:
3.1. We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
3.2. We use industry-standard encryption technology to secure sensitive data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


Cookies and Tracking Technologies:
4.1. We use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.
4.2. Third-party analytics and advertising services may also use cookies to collect information about your interactions with our website and other websites. We have no control over these third-party cookies.


External Links:
5.1. Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites when accessing them.


Children's Privacy:
6.1. Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware of having collected personal information from a child under 13 without parental consent, we will take steps to remove the information from our servers.


Your Rights:
7.1. You have the right to access, update, correct, or delete your personal information. You can contact us using the provided contact information to exercise your rights.
7.2. Please note that we may retain certain information for recordkeeping purposes, to complete transactions, or as required by law.


Changes to the Privacy Policy:
8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review the Privacy Policy periodically for any updates.


Contact Us:
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the provided contact information on our website.

By using our website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

bottom of page